Wireless Mini Camera Model Q15 Setup Work Link

| Issue | Solution | | :--- | :--- | | | 1. Check if the Wi-Fi router is on. 2. Ensure you are on 2.4GHz Wi-Fi. 3. Power cycle the camera (turn off/on). 4. Move the camera closer to the router. | | Cannot connect to Wi-Fi | 1. Ensure Wi-Fi password is correct (case sensitive). 2. Reset the camera and try again. 3. Disable 5GHz on your router temporarily during setup. | | SD Card Error | 1. Remove the card and format it on a PC to FAT32. 2. Try a different SD card. | | Video is lagging | 1. The internet speed may be slow. 2. Lower the resolution in the app settings (e.g., switch from 4K/2K to 1080P). |

If the lights aren't flashing as expected, long-press the MODE (or Reset) button for 3 seconds until both lights flash or change status. 3. Connect to Phone (AP Mode) Open your phone’s Wi-Fi settings . Find a network named "IPCXXXXX" , "BK *"**, or "HDQ15" . wireless mini camera model q15 setup work

Before proceeding with the setup, it's essential to charge the Q15 fully. Connect the USB end of the charging cable to the camera and the other end to a power source, such as a wall adapter or a computer. The LED indicator on the camera will signal when it is charging and turn off once the battery is fully charged. | Issue | Solution | | :--- | :--- | | | 1

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| Issue | Solution | | :--- | :--- | | | 1. Check if the Wi-Fi router is on. 2. Ensure you are on 2.4GHz Wi-Fi. 3. Power cycle the camera (turn off/on). 4. Move the camera closer to the router. | | Cannot connect to Wi-Fi | 1. Ensure Wi-Fi password is correct (case sensitive). 2. Reset the camera and try again. 3. Disable 5GHz on your router temporarily during setup. | | SD Card Error | 1. Remove the card and format it on a PC to FAT32. 2. Try a different SD card. | | Video is lagging | 1. The internet speed may be slow. 2. Lower the resolution in the app settings (e.g., switch from 4K/2K to 1080P). |

If the lights aren't flashing as expected, long-press the MODE (or Reset) button for 3 seconds until both lights flash or change status. 3. Connect to Phone (AP Mode) Open your phone’s Wi-Fi settings . Find a network named "IPCXXXXX" , "BK *"**, or "HDQ15" .

Before proceeding with the setup, it's essential to charge the Q15 fully. Connect the USB end of the charging cable to the camera and the other end to a power source, such as a wall adapter or a computer. The LED indicator on the camera will signal when it is charging and turn off once the battery is fully charged.