| Parameter | High Quality Standard | |-----------|----------------------| | Video Resolution | Up to 4K, adaptive bitrate | | Uptime SLA | 99.99% | | Load Time | < 2 seconds | | Concurrent Users | Support 50,000+ BIDV employees + customers | | Data Security | ISO 27001, encryption at rest and in transit | | Backup | Real-time geo-redundant backup (Hanoi + HCMC) | | Language | Vietnamese (default), English, optional regional languages |