Palo Alto Failed To Fetch Device Certificate Tpm Public Key Match Failed [best] Online

The error means the certificate presented doesn’t match the TPM-stored public key — fix by using an on-device CSR or reinitializing/re-enrolling the TPM and reissuing the certificate.

: Some success has been reported by running these commands via the CLI to trigger a clean fetch and telemetry update: request certificate fetch request device-telemetry collect-now Check NTP and Connectivity The error means the certificate presented doesn’t match

Follow these steps in order. Most resolutions do not require rebuilding the endpoint. The error means the certificate presented doesn’t match