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List every terrible thing the other party could say about you before they say it.
Voss teaches you to listen for "They" statements. If a counterpart says, "They won't allow me to go above $100k," they are deflecting. The real decision-maker is "They." Ask: "What prevents 'They' from seeing the value here?" never split the difference by chris voss pdf
Core Principles (brief)
In the canon of business and self-development literature, most negotiation books read like instruction manuals for a bygone era of civility. They preach logic, reason, and the holy grail of compromise: "splitting the difference." But for Chris Voss, a former lead international kidnapping negotiator for the FBI, that middle ground is not a victory—it is a failure. List every terrible thing the other party could
Handling Difficult Counterparts