Most TecDoc integrations rely on a specific configuration file to tell the application where the data resides.
: If the configuration file or the TecDoc database is hosted on a remote server, network issues could prevent the application from accessing it. loading data failed check the configuration file tecdoc
: The TecAlliance backend or a specific supplier's endpoint might be temporarily down, preventing the data load from completing. Troubleshooting Steps Most TecDoc integrations rely on a specific configuration
Ensure there isn't a "ghost" process of the program running in the Task Manager, which might be locking the configuration file. Conclusion Troubleshooting Steps Ensure there isn't a "ghost" process
Look for the DATA_PATH or DATABASE_PATH variable. If you recently moved your installation from a local C: drive to a network drive or a different server partition, this path must be updated manually. 2. Database Connection Strings