This is usually a simple "enable" click for a technician and can be fixed in minutes once you reach the right person. 2. Check My T-Mobile or T-Life App Settings
Primary Account Holders can manage message blocking through digital tools like the T-Mobile Support page or the T-Life (formerly T-Mobile) app. Aargh! Finally solved T-Mobile blocking of SMS Short Codes how to unblock shortcode texting t mobile work