Because it is designed to survive hard drive wipes, standard uninstallation methods usually fail. This triggers false alarms in users who believe they have contracted an unremovable trojan.
If you purchased a used computer and the previous owner forgot to remove their tracking software, you cannot easily remove it yourself. You must contact the Absolute Support Team . They will ask for proof of purchase to ensure the device is not stolen. Once verified, they can send a remote kill command to the agent and release the BIOS lock. Method 3: Disable in BIOS/UEFI ctgeosvcexe
in the BIOS, the process will often automatically reinstall itself even if the operating system is wiped or the hard drive is replaced. File Details and Location Default Path : Typically found in C:\ProgramData\CTES\Components\GEO\CtGeoSvc.exe Associated Services : It often runs alongside other "CTES" components like CtesHostSvc.exe (Agent Scheduler) and CtRarSvc.exe (Application Resilience). Absolute Software Corp. Common Issues and Troubleshooting High CPU Usage Because it is designed to survive hard drive
To run as a Windows Service that manages the server-side operations of the SCADA system. You must contact the Absolute Support Team
If performance remains poor, open the Services app, locate CxUIUSvc Service (or similar Conexant service names), right-click it to Stop , and change the Startup type to Disabled or Manual .