What are you using (Windows 10, 11, or Linux)? Are you connecting via USB, Ethernet, or Serial ?
A "repack" usually includes the core driver files along with configuration tools. If you are looking for a simplified installation: Label Printer Utility : Download the Label Printer Utility
To download the driver for the Citizen JM40M01 , you should use the official Citizen Systems support portals
Following this specific order prevents Windows from misidentifying the printer.