: Ensure AnyDesk is open and running on the remote device. If it is already running, try restarting the AnyDesk service or the computer. Check Firewall Permissions Search for "Allow an app through Windows Firewall" on both PCs. "Change settings" and ensure is checked for both Adjust DNS Settings
Furthermore, configuration mismatches within the AnyDesk settings can trigger this refusal. If the remote device has disabled "Unattended Access" or has restricted its "Discovery" settings, it may ignore external pings entirely. Additionally, the use of Proxy servers or VPNs can interfere with the direct handshake between the two clients. Disabling these tools temporarily can help determine if they are the source of the blockage. anydesk win32 error 10061
taskkill /F /IM AnyDesk.exe net start AnyDesk # if installed as service : Ensure AnyDesk is open and running on the remote device
: Windows Defender or third-party firewalls are blocking AnyDesk's network traffic. "Change settings" and ensure is checked for both
(e.g., public Wi‑Fi, VLANs, guest network)